This is my first post - I've been coming to this site for some time now.....for information, inspiration and actually to make sure that I've made the right choice. My story is a hard fought one...I originally found a site online where I had arranged my lap band surgery in Tijuana, MX. That site is a complete hoax. I was scheduled to have my surgery last week - October 29. I had worked up the excitement - did my financing - scheduled my flight and time off from work. I had everything done then, lo and behold, the place emailed me and told me that they were having problems with my surgeon and I needed to reschedule with a new surgeon. All of my research had been on the first surgeon and I knew absolutely nothing about the new one. I tried to get more information and tried to speak to someone only to be left blowing in the wind. Finally, I received an email from them stating how sorry they were and to please be patient as they try to get new dates with the new surgeon. Well my patience had already run its course - no calls, no emails, nothing from them in the weeks leading up to this. They expected me to just change my flight, time off work, etc like it was a piece of cake. The guy actually stated in an email that it shouldn't be such a big deal to pay a $100 change flight fee since I was paying so much for the surgery to begin with. So I contacted them and told them that I wanted to cancel - enough is enough. I said that they had lost my trust. I sent a certified letter requesting a return signature - to this day I haven't received anything from them. AND they have ALL my money - I was/am fully paid. I contacted the lending company and told them of my problem and they told me that they would handle it from here. They are working on getting my money back for me. I only hope this is the case. Since all this has happened I found out that there were no problems with my surgeon and that this company works people over all the time. I am so unbelievably angry - not only at them but at myself for not doing more research. Research that would have directed me to this site. But I only found this site AFTER I had everything already scheduled. Now that all of this has happened I am very blessed to have found this site. This site is the only thing that has kept me positive about my decision to have the surgery. IF I get my money back, I plan to go to the OCC. I am so frustrated right now and only hope I get it back. If anyone else has had a similar experience, please let me know.