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musicalmomma

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  1. I am sorry that my first post on this board is a post of utter frustration, but I am hoping that some others have had my experience and can offer some insight. About me: I am 38, mother of four. BMI of 45. I am pre-op and jumping through all of the hoops required by insurance beaureaucratic garbage! At first, the surgeon's office my husband and I chose (yes we are both getting lap band) was so very helpful and now all of a sudden, they know nothing...they can't answer questions and aren't helping with the insurance issues like they initially stated they would help with "as this should be as stress free for you as possible". We have to see a nutritionist before surgery. The nutritionist called to schedule the appointment and the snotty little witch said "I am calling to make your nutritionist appointment, do you have authorization?" Well how the heck to I know????? Don't these supposed professionals know MORE about my insurance carrier than I do?????? She couldn't tell me how to obtain an authorization or even if I needed one or even if my insurance covered it! She was so trite and condescending too...probably a skinny little priss that never suffered an extra pound in her life! The office STILL has NO IDEA how long I will have to be under doctor supervised dieting...MEDIFAST...before the surgery! OK, I MAY be a little extra sensitive because this is only my second day on medifast and I am in serious carb withdrawal! But honestly, how have some of you dealt with the tangled web of insurance and incompetence of the professionals that are supposed to know how to handle this stuff? Please help...I am desperate. Thank you
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