Hi Miriam,
Overall my experience was great at the OCC. There were a couple issues that really bugged me when I was there but I got over them. First, the driver at the airport was not at our gate, he was down the way a bit and by chance we found him after waiting a while. Second, I was never told what time I was going to be picked up on the day of surgery from the hotel and this caused a lot of confusion for me and Mrs. Ortiz. Also, I was only given half the pack of disolvable pain killers when I left. I did talk to Rene before I left but he forgot to send them to the hotel so that really upset me. Last, we were picked up so early on the day to go home that I had to wait at the airport for almost 6 hours which was awful because I was naseous (sp) and had major gas pains the whole time.
Lori, I have actually been meaning to let you know these things but kind of forgot til now. Everything else was great, especially my experience at the clinic the day of and after, so I didn't want to bug you about it.
Anyway, not trying to worry you Miriam but you kind of got me thinking about good/bad things about OCC. But the main thing is that I was impressed and happy and would recommend the OCC to friends and family.
Karen