Patient Care Coordinator for Dr. Ortiz

[CalKev]

Hello Band Fans,

This is the support forum so I wanted to add my two cents about the support I have received pre-op from Dr. Ortiz

[Lapoli7]

I'm with you on this. I LOVE LORI !!! She is so on the ball and happy to help with any questions that you might have.

She was the one that was always there. Kudos to Lori!!

[LoriBecky]

awww Thank you so much! I really appreciate the positive comments I'm a bit at a loss for words... which if you know me... is a HUGE thing hahaha

thanks again

[cyndiwilson]

awww Thank you so much! I really appreciate the positive comments I'm a bit at a loss for words... which if you know me... is a HUGE thing hahaha

thanks again

I can't but agree with all of the above - I found out a little late that we wouldn't getting the money intime for me to send or have with me for surgery on 10/10 so I sent Carolyn a e-mail asking for a diffrent date and she was able to reschedule in November for me - and shortly before Carolyn was leaving today I found out O would be able to still make it but the appointment was already booked that is okay I rather allow someone that can have it -please do but Carolyn was leaving for the day and I heard her say that Lori was still there so after I ot home made sure my friend and airline tickets could change to the dates that Carolyn provided before she left I MADE THE CALL BACK and prayed that someone was still there ---LORI answered the phone thank you thank you -----I HAVE BEEN RESCHEDULED FORPre op 10/16 surgery 10/17 only one week later than what I was..

Again you are awesome - on the questions that I have had and the timely TAT for responses back wether e-mail or phone have been wonderful...

AGAIN A BIG THANK YOU can't wait to meet the rest of the staff

[tess]

I can't but agree with all of the above - I found out a little late that we wouldn't getting the money intime for me to send or have with me for surgery on 10/10 so I sent Carolyn a e-mail asking for a diffrent date and she was able to reschedule in November for me - and shortly before Carolyn was leaving today I found out O would be able to still make it but the appointment was already booked that is okay I rather allow someone that can have it -please do but Carolyn was leaving for the day and I heard her say that Lori was still there so after I ot home made sure my friend and airline tickets could change to the dates that Carolyn provided before she left I MADE THE CALL BACK and prayed that someone was still there ---LORI answered the phone thank you thank you -----I HAVE BEEN RESCHEDULED FORPre op 10/16 surgery 10/17 only one week later than what I was..

Again you are awesome - on the questions that I have had and the timely TAT for responses back wether e-mail or phone have been wonderful...

AGAIN A BIG THANK YOU can't wait to meet the rest of the staff

Hi:

I would like to put a good word in for Lori also! I arrived to the airport late on my arrival day-around 10:00pm- there was no one there waiting to pick me up. I was like, okay, now what, and what should I do?

I had all my documents handy, and found Lori's telephone number. I called her number and received the answering machine, I almost did not leave a message and then thought again. After leaving my message, she returned my telephone call within 1 minute!!!. She was able to make a telephone call to Francisco, he was only moments away. Thank you Lori!!! You saved me

[LoriBecky]

Hi Tess,

Glad I was able to help When the phone rings at 10pm on a Sunday... I figure something must be up!!