jenpedigo Posted November 22, 2004 Report Share Posted November 22, 2004 I ordered Dr Ortiz's book at the end of October and the total cost was 12.95 and my husband got the confirmation email saying the ordered had been placed, however when we saw the charge on our credit card it says it is for 129.50 someone moved the decimal point and over charged us. We have since emailed the email address that we got from the confirmation several times requesting the refund be put back on our credit card for the overcharge. We have not had that done or a response back. As to say my husband and I are very furious. Has this happened to anyone else and does anyone know of a contact phone number where we can reach someone about this. We are ready to call Dr Ortiz's office soon. There is no phone number attached with the email (how nice is that) I dont know what to do Any advice. Jenn P Link to comment Share on other sites More sharing options...
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