vmg Posted June 20, 2005 Report Share Posted June 20, 2005 I am back home in Canada after my LapBand procedure with Drs. Ortiz and Martinez. I would like to say that every aspect of the experience lived up to what was promised. Some things that especially impressed me were: Being picked up and dropped off whenever I needed to be anywhere right from the airport and back again. I felt very thoughtfully cared for! All of the care providers were wonderful including the nutritionist, nurses, and office personel. They took time to explain everything and answer questions. Every medicine was explained. Luis was kind. Mrs. Ortiz is so energetic, happy and friendly. It is nice to have others booked for surgery on the same day.... so comforting to have someone to visit with who is experiencing the same momentous occasion. The hotel Lucerna is lovely, airy, with pools and palm trees. The staff there were very helpful and friendly. There were computers in the lobby that I could buy cards for (I bought two day cards) and be in touch with everyone at home. And then driven back to the airport with the calm patience of gentleman Jim. Phone numbers and email addresses of the doctors and hospital were provided and I was encouraged to call if any concerns, and Dr. Ortiz was very adamant that he would hope I come back for at least my first fill and Checkup at approx. 6 wks. That would definitely be my first choice if I can. Link to comment Share on other sites More sharing options...
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